Excellent grade painting solutions from the house of highly qualified professional painters- MR Painting
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MR Painting: Warranty Policy

With over 18 years in the industry we have accomplished the worthy reputation and trust of numerous property owners. Our sheer commitment and devotion has fetched overwhelming results across diverse sectors. Though our primary focus is to furnish utmost service satisfaction, we are also concerned about offering your property complete protection for the years to come. Ensuring you enjoy absolute peace of mind, we provide two years of warranty on all kinds of painting services. So you can remain stress-free about your great-looking house or building for the next couple of years after the project completion.

If you notice issues like blistering, peeling, or chipping paint within the period of warranty, give us a call immediately, and our crew will be right there to restore the problem.

Limited Two-Year Warranty on Service

Accountable to the limitations set forth below, for a term of 24 months from the date of completion of the project described on the front of your Contract, MR Painting Inc. will repair peeling, blistering, or chipping paint following the consequences of faulty workmanship.

The repairs will be performed only on the distinctive areas where peeling, blistering, or chipping has developed. It is to be noted that such repair work extends only to the level of surface preparation as cited in the Contract.

Warranty Terms and Conditions

  • This limited warranty is the only written certification provided by the Contractor and is in place of all other warranties, implied or expressed.
  • The warranty is valid only on the services furnished by the Contractor to the original customer mentioned on the front of the Contract.
  • By no means shall the Contractor be accountable for peripheral or substantial damages or damages exceeding the amount of the original Contract price.
  • Amendment or extension of this warranty is not viable unless a written document is executed by all the parties to the Contract.


This Limited Warranty does not Cover:

  • A service that is not provided by the Contractor.
  • Any project that does not include the supply of paints and other raw materials by the Contractor.
  • The cost of paint for repair work.
  • Surfaces that are varnished or glazed.
  • Galvanised metal surfaces.
  • Environmental conditions affecting the original color and finish of all kinds of paints.
  • Any form of repair work to horizontal or other surfaces that allows moisture accumulation caused due to structural arrangement. These include but are not limited to decks, railings, stairs, roofs, porches, and wooden gutters.
  • Bleeding arising due to rust, knots, or cedar.
  • Defective paint repairs irrespective of the fact whether the paint was supplied by the consumer or the Contractor.
  • Cracks and rupture in drywall, wood, or plaster.

Apart from the aforesaid citations, this limited warranty is also not applicable for blistering, peeling, or chipping of paints caused due to:

  • Coarse cleaning or mistreatment.
  • Damage arising from the use of harsh cleaning agents or chemicals or exposure to hazardous solids, liquids, and gases.
  • Normal wear and tear.
  • Mill-glazing from smooth cedar.
  • Surface abuse and abrasion.
  • All sorts of mechanical damage.
  • Existing peeling of paint layers before the Contractor service.
  • Settling or movement.
  • Defects in the original structure.
  • Substrate moisture content.
  • Whole or partial damages or defects resulting from fire, explosion, flood, extreme weather conditions, and acts of God.
  • Damages beyond the control of the Contractor, like vandalism, alterations, negligence, and similar other causes.


The Warranty is Valid Only When You:

  • Have paid the full Contract price.
  • Have made the complete payment of all the materials required for the repair work.
  • Retain the original Contract copy.
  • Retain the evidence of the full Contract price payment.
  • Make your property accessible to the Contractor or the crew members to execute repair work.


You enjoy specific legal rights with this warranty. Certain jurisdictions do not permit limitations on the tenure of the implied warranty. So, the above limitations may not be applicable to you. Also, some jurisdictions do not allow the elimination or limitation of peripheral or consequential damages. Thus, the aforesaid elimination or limitation may not apply to you.
To receive warranty service, you must contact your Contractor at +1(613) 219-9922 to schedule a property inspection. Or you can send an email to the address mentioned in front of your Contract.


Interior & Exterior Painters

Iqbal DhaliwalIqbal Dhaliwal
02:53 03 Sep 22
We had a great experience with them. They did a very good job and finished the job in a very timely manner. Would definitely recommend!
Andrew KrisAndrew Kris
19:56 02 Sep 22
An excellent experience. The painters were professional, meticulous & did a great job. They were also neat very neat and cleaned everything up each day. We would not hesitate to use MR painting again for future projects.
Ryan HanleyRyan Hanley
11:32 18 Aug 22
I can't recommend Mussa and team highly enough. From the professionalism in quoting and initial consultation, to the dedication and care taken while working on the property they exceeded all expectations. Pricing was very competitive, yet the service levels and attention to detail were unmatched. Work was completed on time, any mess cleared at end of day and with absolutely minimal disruption. Mussa will always be my first call for any exterior/interior work from here on in.
Monica HaberlMonica Haberl
02:18 08 Jul 22
Mussa and his team did a great job painting our deck - it was done in less than a day and they did an excellent job. Service was professional and friendly - exactly what we were looking for and we would definitely work with them again!
Sandy HunterSandy Hunter
18:20 06 Jun 22
This company was excellent. You could tell they cared about the work they were doing. Super pleased with the result.Thanks guys!
Nat DeSousaNat DeSousa
23:42 18 May 22
M&R painting is by far the best painting company in Ottawa. The painters are very meticulous, neat and organize. All furniture and items in the house were covered to not be damage. Mussa and team have very good customer service. Mussa came to visit and check on his teams work a couples times a day and always ensured we were happy with the work and service. This painting company is HIGHLY RECOMMENDED if you want your paint job done right!
Mustapher SendagireMustapher Sendagire
02:05 11 May 22
Wow MR painting is incredible. They have the best prices and services in town! Totally professional and reliable. I collected a few quotes. Not only did they beat the prices of their competitors, they also provided unheard of service. I'm texting and calling them at 11pm and they are responding. We are so happy, we had the exterior of our house painted and we feel like we have a brand new house. That is saying alot in this market!!! They even saved my dog from running away!!!
Ryan MacDonaldRyan MacDonald
15:37 25 Apr 22
I am extremely happy with Musa and his team at MR Painting. I had a rush job for them to do, and they were able to accommodate my urgent request in a timely and professional manner. The crew of 2 were on time, and worked hard an efficiently to deliver the exterior painting services in 1 day. Musa kept in constant contact with me and was available to answer any of my questions and concerns when asked. I highly recommend this company, and will be using them in the future for any painting needs I may have.Ryan
rashed alsharafatrashed alsharafat
04:24 13 Apr 22
They painted the entire main floor of our house. The work is flawless, the house looks amazing. The crew is always on time, leave the house clean and tidy every day and they are so nice and respectful. Overall an amazing experience. Thank you!
We’re proud of the reviews, testimonials, referrals and repeat business we’ve earned over the years.
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We’re proud of the reviews, testimonials, referrals and repeat business we’ve earned over the years.